We are hiring in Boho Club: Night Auditor/Receptionist

Key requirements:

- Education: Finance / Customer Service/Front Office/ Hospitality

- Professional category: Front Office Receptionist/ Auditor Night

- Experience: not necessary, at least 1 year

- Opera Cloud

- Languages:

English: Professional level

Spanish: Professional level

Other languages (French, Deutsch, Russian, Arabic will be a plus)

Job description:

- Welcome and greet guests by providing friendly, efficient and courteous service

- Perform check-in, check-out and payment transactions

- Answer phone calls. Answer, screen and forward incoming phone calls

- Receive, sort and distribute mail/daily deliveries

- Manage complaints, arrival, departure and rest functions

- Provide information to guests about facilities, events and services

- Maintain a high level of personal hygiene and appearance

- Reception and classification of the daily mail

- Ensure the reception area is neat and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)

- Direct visitors to the appropriate person and office

- Provide basic and accurate information in person and by phone/email

- Maintain office security by following security procedures and controlling access through the reception desk (monitor logbook, issue visitor passes)

- Order receiving supplies and maintain a stock inventory

- Update calendars and schedule meetings

- Arrange travel and accommodation, and prepare vouchers

- Maintain up-to-date records of expenses and office costs

- Perform other administrative receptionist duties such as filing, photocopying, and transcribing Your main qualifications/skills

- Enthusiastic with a friendly personality

- Proven experience as a Front Office Receptionist or similar role, ideally in a 5* resort or hotel environment

- Proficiency in Microsoft Office

- Customer service and professional attitude and appearance

- Solid written and verbal communication skills

- Ability to be resourceful and proactive when issues arise

- Excellent organizational skills

- Multitasking and time-management skills, with the ability to prioritize tasks

THE BOHOCLUB

New Jobs