Chiang Rai, Thailand, presents an exceptional hospitality training opportunity in a region known for its rich cultural history and natural beauty. Nestled in the mountainous northern part of the country, Chiang Rai is home to boutique hotels, eco-resorts, and cultural landmarks that attract both local and international travelers. Participants in this program will have the chance to immerse themselves in Thai hospitality, working closely with local teams to develop skills in guest services, resort operations, and sustainable tourism. This training offers a unique blend of professional growth and cultural exploration in a serene, authentic setting.
On behalf of Marriott International in Chiang Rai, Thailand, RMC Asia is searching for guest relations interns to join Marriott’s 5-star resort! As a part of Cultural Exchange Programs by RMC Asia (internships, management training, and contractual position opportunities across Asia’s luxury hotels and resorts), this program invites you to immerse yourself in the international hospitality industry, collaborate with professionals, and experience the cultural abundance of Thailand simultaneously. Don't miss out; apply now!
DETAILS
● Host: A 5-Star Resort by Marriott International
● Destination: Chiang Rai, Thailand
● Department: Front Office
● Program: Hospitality & Business Internship
● Duration: 6 - 12 months
● Intake: January 2025 onwards
GUEST RELATIONS - RESPONSIBILITIES
● Review arrival lists to welcome guests
● Attend to special guests (e.g. VIPs) and answer their inquiries
● Provide information about hotel services, amenities, areas, and venues
● Anticipate guest needs and build rapport with customers
● Address customer complaints
● Record information in the logbook daily
● Ensure compliance with health and quality standards
● Other related duties in the front office department
