Mission
To support and assist the Sales team in a professional and proactive manner.
Tasks and responsibilities
PROVIDE THE HIGHEST STANDARD OF SERVICE TO GUESTS.
• Support at industry trade shows (pre-show marketing and post-show follow-up).
• Manage customer databases and external communications.
• Support administrative tasks for the sales department.
• Gathering market and customer information.
• Prepare all necessary documentation for contracts with sales representatives.
• Securing and maintaining up-to-date databases.
• Prepare all the necessary documentation to be part of consortiums and programs aimed at projecting the hotel nationally and internationally.
• Participate in the process of creating newsletters to be sent monthly.
• Follow-up of the sales agenda.
• Actively collaborate with the hotel's sales actions.
• Contacting potential local clients via email and newsletter to keep them up to date with the hotel's news.
• Tripadvisor and El Tenedor account updates.
• Agency 360 report analysis, commercial research, communication to our sales partners.
• Prepare account report for sales manager.
• Review results in Lanyon.
