Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About Four Seasons Megève
Our modern 55-room chalet continues the legacy of the Rothschild family, who set out nearly a century ago to craft an unparalleled resort experience. A cozy and exclusive mountain retreat, it offers an inviting escape in both summer and winter. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at La Brasserie Benjamin where the richness of French cuisine is celebrated through refined dishes. Craving for Pan-Asian food? discover the world of our restaurant Kaito and for a breathtaking view, let’s meet at Edmond’s, our fine dining restaurant. For those who love to hit the slopes or the trails, L'Idéal 1850, our high-altitude restaurant, is the perfect spot to unwind during an adventure-packed day.
About the role
The Concierge Intern learn the Concierge Agent position.
He/she responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and reports to the Chef Concierge.
What you will do
- Respond to all guests' requests following and adhering to the Four Seasons Standards of service
- Accommodate guest requests from the ordinary to the extraordinary
- Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
- Act as an ambassador for the hotel, displaying a great sense of style and integrity and a friendly, courteous and professional attitude in all dealings with guests and employees and communicate to all support departments any necessary information or requests and work harmoniously and professionally with all colleagues
“The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific customer relationship management”.
What we are looking for
Front Desk experience in luxury hospitality operations, a natural talent for ensuring our guests feel at home, excellent interpersonal and relationship-building skills and an exceptional eye for detail.
This position is based at the Four Seasons Hotel Megève.
You must possess the legal right to work in France at the time of application and have fluency in French and English. Knowledge of Opera PMS is required.
What we offer
- Internship remunerated at the level of the scale of current legislation
- Uniform supplied et laundered for operating staff
- One meal per shift at our Employees’ Cateferia
- As a reward for loyalty, employees receive a bonus at the end of their second consecutive season (Winter-Winter, Summer-Winter, or Summer-Summer)
What your experience will be like
- Enjoy a fully equipped living experience in one of the most sought-after resorts for mountain and outdoor lovers. In our Staff House, you can challenge your colleagues to a game of PlayStation, Switch or Baby foot, relax to the sound of the piano or acoustic guitar ... or work out in our gym!
- A dedicated shuttle service will not only take you to your workplace but can also show you the region's legendary sights!
- The room provided is either shared or single (for executive and night positions). For those wishing to find their own accommodation, a monthly housing allowance will be provided.
- Take advantage of various discounts in our restaurants, but also for your ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions.
- Bring the season to a close with our Staff Party, sure to be the envy of many!
