Do you like contact with guests and use your know-how to ensure that everything runs smoothly at reception? Are friendliness and communication your strengths? Then join our dynamic team at the Clubhotel Aldiana Hochkönig from May 2025.
Front Office Supervisor (m/f/d)
Your benefits:
- Use of the hotel's own facilities (e.g. wellness area, fitness center, etc.)
- Discounted vacation offers at the international Aldiana resorts
- Free meals and attractive drinks conditions
- Cooperation in an international team
- Duty room if required
- Monthly salary of at least € 2,084.00 gross p.m. on a full-time basis With a 6-day week with corresponding, adjusted remuneration (€ 2,700.00 gross p.m.)
Your tasks:
- Joint responsibility for the entire reception area
- Management of the reception team in cooperation with the Front Office Manager
- Reserving and allocating rooms
- Checking bookings for accuracy when entering market and rate codes
- Creating duty rosters and vacation planning in collaboration with the Front Office Manager
- Support with the organization of guest excursions
- Support in the supervision of seminar groups on site
- Acceptance and processing of guest inquiries and complaint management
Your profile:
- Training in the hotel industry and initial work experience
- Open manner and strong communication skills
- Good MS Office user skills
- Sound knowledge of Fidelio
- Willingness to work a 6-day week
- Good knowledge of German
