Borgo Pignano is delighted to share an opportunity for a talented and passionate FRONT DESK AGENT to join our team for the 2025 season.
Borgo Pignano is a 750 acre private estate hidden away in the hills and valleys of Tuscany whose ethos is a commitment to slow food, slow living and sustainable organic farming. On a peaceful hilltop in the heart of Tuscany you will find elegantly curated accommodations, Michelin star dining, and a variety of healthy experiences.
Main Responsabilities:
-Ensure smooth and efficient check-in and check-out operations
- Compute all guest billing, accurately post charges to guest rooms and house
- Efficently assist guests with queries, restaurants ans experiences reservations
- Take good note of guests’ feedbacks, ensure that guests’s complaints are always addressed to the department head
- Prompt follow up and resolution of customer queries
- Complete and maintain any report requested by management
- Always be supportive to colleagues and Hotel Management
