At Stubbers, we take pride in delivering exceptional customer experiences and cultivating a team of well-trained, dedicated staff.
We recognise that seasonal staff are often outdoor professionals with a wealth of experience at other companies that can enrich and improve our adventure activity experiences and as a new staff member, you'll play a key role in delivering the outstanding service that Stubbers is known for. Throughout your time here, you'll receive support and guidance from experienced team members to help you navigate any challenges, develop new skills, and grow in your role.
The starting pay scale for new instructors begins at £8.70, and will vary in accordance with the national minimum wage. As you gain more experience and demonstrate strong performance, there may be opportunities for pay increases.
On-site accommodation is available in limited quantities. Rent covers all costs except food, and you'll need to provide your own bedding. Please note that accommodation may be mixed-sex, and you must be over 18 to stay on-site. All buildings, including staff accommodation, are non-smoking, and pets are not allowed. If you're attending any of our free training courses, you’ll have the option to move into accommodation early, rent-free, before your contract officially starts.
This role has an expected end date of 3rd October 2025, though there may be opportunities for contract extensions depending on the business needs.
Responsibilities
Activity Leadership:
- Prepare and plan for each activity, ensuring you have all necessary equipment and safety gear.
- Conduct thorough briefings before each session, outlining safety protocols and what participants can expect.
Safety Protocols:
- Familiarize yourself with industry-standard safety procedures for climbing, water sports, and target shooting.
- Regularly check equipment and facilities to ensure they meet safety standards.
Supportive Environment:
- Encourage open communication, allowing participants to express their concerns or fears.
- Use positive reinforcement to motivate participants, celebrating their achievements, no matter how small.
Instruction Adaptation:
- Assess the skill levels of participants and tailor your instruction accordingly.
- Use a variety of teaching methods (demonstrations, hands-on practice, verbal instructions) to cater to different learning styles.
Inspiration and Motivation:
- Share personal stories or experiences that highlight the benefits of outdoor activities.
- Set achievable goals for participants to help them track their progress and build confidence.
Activity Checks and Maintenance:
- Regularly inspect all equipment and facilities to ensure they are in good working order.
- Report any issues promptly and assist in maintenance tasks as needed.
Interdepartmental Support:
- Be flexible and willing to assist in other areas, such as the kitchen or welcome centre, as required.
- Maintain a positive attitude while helping out in different departments, as this fosters teamwork.
Opportunities
Training and Certification Opportunities
As a new staff member, you have the chance to enhance your skills before the season officially begins. Stubbers offers several training courses that you can sign up for ahead of your contract start date. These courses are optional and free of charge, but are a valuable way to further develop your qualifications. If you have any questions or would like more details, please contact Shelley at shelley.tough@stubbers.co.uk.
Having the right qualifications is essential for ensuring that all staff at Stubbers Adventure Centre can deliver the high-quality, safe, and professional experience our guests expect. Qualifications not only equip you with the necessary skills to perform your duties confidently but also demonstrate a commitment to safety, best practices, and industry standards.
Available Courses:
- First Aid at Work
- Bell Boat Helm
- European Ropes Course Award
- Paddle Sport Rescue
- Paddle Sport Instructor
- Power Boat Level 2
These courses will run from 17th February to 15th March 2025, and you are welcome to attend as many as you like. These will be first come first served.
Important Information:
- The total value of these courses is approximately £1,500.
- If you do not complete your contract, you will be charged for any courses you attended.
- You will receive certificates upon the successful completion of the season.
Key Requirements for the Role:
- Passion for the Outdoors: A genuine desire to share your enthusiasm for outdoor activities.
- Interpersonal Skills: Strong communication and the ability to connect with a wide range of participants.
- Team Collaboration: An ability to work well within a team and contribute to a positive work environment.
- Experience with Children: Experience in working with children in a club or sports setting is advantageous.
Important Notice:
All staff are required to complete an Enhanced Disclosure and Barring Service (DBS) check. If you don't already have this, Stubbers Adventure Centre can arrange it for you.
