Skills
• Customer Service: Proven ability to deliver exceptional customer experiences, resolve conflicts efficiently, and ensure high levels of client satisfaction.
• Human Resources: Skilled in employee relations, recruitment, training, and overall HR management to foster a positive work environment.
• Hospitality: Extensive experience in the hospitality sector, focusing on guest engagement, service excellence, and operational efficiency.
• Leadership & Management: Adept at team coordination, decision-making, and problem-solving in dynamic, fast-paced settings.
• Technical & Administrative: Competent in sound and video operations, data entry, and providing comprehensive administrative support.
About
Detail-oriented and adaptable professional with experience in customer service, banking, HR, hospitality, and sound and video operations. Recently earned a Bachelor’s degree in Leadership and Management with a concentration in Human Resource Management and completed an internship with Groot Hospitality. Skilled in employee relations, recruitment, training, and customer engagement, with a strong ability to manage operations efficiently in fast-paced environments. Currently on OPT, seeking opportunities to apply leadership, problem-solving, and interpersonal skills to contribute to organisational success. Proven ability to enhance workplace efficiency, support HR functions, and provide exceptional service.
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