Guest Interaction:
Welcome and greet guests in a friendly and professional manner.
Assist in taking orders, explaining menu items, and providing recommendations.
Table Setting and Service:
Assist in setting up tables for service, including arranging table settings and linens.
Learn and execute proper service techniques, including plate presentation and order delivery.
Order Processing:
Take orders accurately and enter them into the point-of-sale (POS) system.
Coordinate with kitchen and bar staff to ensure timely delivery of food and beverages.
Beverage Service:
Assist in serving beverages, including wine, cocktails, and non-alcoholic drinks.
Learn about different types of beverages, glassware, and service etiquette.
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Customer Satisfaction:
Address guest inquiries and concerns with a positive and customer-focused attitude.
Seek feedback from guests and assist in resolving any issues promptly.
Billing and Payment:
Assist in processing guest payments, handling cash, and providing accurate change.
Learn and follow established procedures for billing and reconciliation.
Upselling and Promotion:
Familiarize yourself with menu items and promotions to effectively upsell to guests.
Assist in promoting special events, offers, or menu items to enhance the guest experience.
Cleanliness and Organization:
Maintain cleanliness and organization in the dining area.
Assist in clearing and resetting tables efficiently.
