· Manage local food and beverage marketing programmes for the hotel; participate in and maintain system-wide food and beverage marketing programmes and promotions.
· Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
· In partnership with the catering office, identify additional sales opportunities to enhance revenue.
· Drive promotions that deliver great dining experiences for guests at a good value.
· Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
· Educate and train all team members in compliance with federal, state and local laws and safety
· Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
