Company Description At Villa Haven, understated luxury intertwines seamlessly with its pristine surroundings, fostering an ambiance of serenity and tranquility. Designed as a haven for those yearning to reconnect with nature, the resort blurs the boundaries between indoor and outdoor spaces, providing a holistic retreat for guests seeking rejuvenation.
Job Description As a Spa Receptionist at Villa Haven, you will be the first point of contact for spa guests, providing a warm welcome and ensuring a smooth and efficient spa experience. This role requires strong interpersonal skills, attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced environment.
Qualifications - High school diploma or equivalent; additional education in hospitality, spa management, or customer service is a plus.
- Proven experience as a receptionist, preferably in a spa or hospitality environment.
- Excellent customer service and communication skills, both written and verbal.
- Strong organisational skills and attention to detail.
- Ability to handle a computerised booking system.
- Proficiency in Microsoft Office Suite and familiarity with spa management software (preferred).
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Fluent in English; additional languages are a plus.
- Ability to work in a remote island setting and adapt to a tropical climate.
Additional Information
