The Housekeeping Room Attendant will make sure our rooms are replenished with all amenities, clean and inviting at all times, while ensuring a pleasant and comfortable experience for our guests during their stay.
Responsibilities:
- Clean the guest rooms and bathrooms while replenishing amenities according to the operational standards
- Ensure security of guest rooms and privacy of guests
- Empty trash containers
- Ensure consistent and high operating standards in every area of Housekeeping and Laundry
- Ensure that housekeeping areas are kept well organized
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Perform cleaning duties as required (e.g. vacuum carpets, spring cleaning, super cleaning etc.)
- Provide excellent guest service
- Remove dirty bed linen and replace with clean linen
- Bring any stained linen to the attention of the laundry attendant
- Replace the laundry attendant as necessary in case of holidays, days off or absences
- Return, restock cart and refill cleaning chemicals as necessary at the end of the shift
- Hand over the task sheet to supervisor at the end of the shift
Qualifications & Assets:
- Ability to work well in a team
- Ability to work weekends, evenings and public holidays as needed
- Able to plan and organise workload in an efficient and timely manner
- Committed to delivering a high level of customer service
- Excellent standards of cleanliness including attention to detail
- Previous related experience will be considered an asset
- Strong written and verbal communication skills
- Self-motivated with the ability to work in a fast-moving environment
