The Food & Beverage Server is responsible to provide an excellent overall dining experience for our guests.
Responsibilities:
- Arrange table settings and maintain a tidy dining area
- Communicate order details to the Kitchen Staff
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Deliver checks and collect bill payments
- Follow all relevant health department regulations
- Greet and escort customers to their tables
- Inform customers about the day’s specials
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Offer menu recommendations upon request
- Provide excellent customer service to guests
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Serve food and drink orders
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Up-sell additional products when appropriate
Qualifications & Assets:
- At least 1-year experience working in a similar position
- Ability to work variable shift pattern
- Ability to work with little supervision
- Ability to multi-task with the ability to perform well in a fast-paced environment
- Ability to handle unexpected problems and provide solutions to challenges
- Hands-on experience with cash register and ordering information system
- Excellent presentation skills
