Thanos Hotels & Resorts is seeking to recruit a Porter for the Anassa Hotel.
Job Role
Assists Guests with their luggage on arrival/departure and ensures that they have a relaxed and enjoyable stay.
Duties & Responsibilities
To welcome guests with a pleasant smile and extend wishes for an enjoyable holiday
Upon arrival, to carry guests’ luggage and escort them to the Front Desk
To distribute guests luggage to/from the room assigned in a timely and safe manner
To report of any luggage breakages whilst carrying them
Transports departing guests’ luggage from room to the lobby and ensures that that luggage is safeguarded until guests’ departure from the Hotel
Assists guests with the loading of their luggage to their own cars, taxis etc
To ensure the safe, timely and careful delivery of all guests’, messages, post and any other items to guests and also to other offices
Always keep an eye on visitors entering or leaving the hotel with close liaison of the Front Office and Security Staff
To inform guests of the hotels’ facilities/services available and any special events when required
To prepare notice boards for the lobby when requested
To ensure all doors are closed when the air conditioning/heating is on in the lobby area
To ensure that the areas of the hotel under their jurisdiction, such as entrance and lobby area, are kept neat, clean and tidy at all times
Ensures that the lighting in the reception and lobby area is operating as required
To maintain personal hygiene and grooming standards
To be efficient, honest, reliable and contact guests in a polite, friendly and professional manner
Carries any other duties as and when assigned by Supervisors and Front Office Manager
