Job Brief The Mini Bar Attendant is responsible to maintain proper levels of inventory in guest room mini bars so as to ensure guests’ satisfaction. He properly stores and secures all mini bar inventory and supplies at all times.
Duties and Responsibilities: - Raising checks and maintaining the Mini Bar Attendant.
- Stock and replace missing items, inspect, move, and clean the mini bars by departmental procedures and policies.
- Maintain, track, and complete daily worksheet of mini bar stock.
- Responsible for replenishment of Mini bar items in rooms.
- Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking, and cleanliness.
- Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary.
- Raise store requisition and obtain stock from the warehouse and store in the assigned storerooms.
- Maintain and complete assigned floors and rooms requesting Mini-Bar service.
- Maintain the highest level of customer service and display professionalism at all times.
- Follows all required safety and standard operating procedures.
- Ensure rotation of all mini-bar products.
- Properly complete, maintain, and track inventory in assigned storerooms.
- Ensure all duties found in the refreshment center inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned mini-bars, menus are present, inventory is complete, and refill reports are accurately filled out.
- Report all mini-bar concerns to management including any guest issues.
- Perform any other duties deemed necessary for the success of the department.
- Perform other job-related duties as assigned.
- Previous experience in the hotel industry.
Candidate's Profile:
- NC3 in Bar and Restaurant.
- Communicate fluency in English and French both in orale and written.
- Proven experience in similar position will be an advantage.
- Team player.
